Privacy Policy

This website is operated by Big Lake S&S Service, Inc. (“S&S Service,” “we,” “us”), 101 E 2nd Street, Big Lake, TX 76932. This policy describes what information we collect through biglakess.com and how we use it.

Information we collect

When you submit a quote request, booking request, or fleet application, we collect the information you provide — typically your name, phone number, email, vehicle details, and the service you need. We use it to respond to your request, schedule your service, and follow up about your visit. Forms on this site are processed by our form provider (Jotform) and delivered to the shop.

Analytics & cookies

We use standard analytics tools (such as Google Analytics) to understand how visitors use the site — pages visited, general location, and device type. These tools use cookies. The optional Spanish translation feature is powered by Google Translate and sets a cookie recording your language preference. Your day/night display preference is stored locally in your browser and never leaves your device.

How we share information

We do not sell your personal information. We share it only with service providers that make the website work (hosting, forms, analytics, payments) and as required by law. If you pay online, payment is processed by our payment provider (Square) — we never see or store your full card number.

Communications

If you give us your phone number in a request, we may call or text you about that request. We don't enroll you in marketing messages without your consent.

Your choices

You can ask us to update or delete the contact information you've submitted by calling 325-884-1616 or emailing ssbusiness1616@yahoo.com. You can disable cookies in your browser settings; the site will still work.

Changes

We may update this policy from time to time. The effective date above reflects the latest revision. Questions? Call the shop at 325-884-1616.